1. Introduction
Anong Digital ("we", "us", "our") is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect from visitors to our website and from clients engaged in our services, how we use it, and the rights available to you under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
This policy applies to all personal information processed through this website (anongdig.blog) and through our direct client engagements. It does not apply to third-party websites or services that may be linked from our pages.
If you have questions about any part of this policy, please reach out to us at [email protected] before providing your information.
2. Data We Collect
Information You Provide Directly
When you submit an enquiry through our contact form, we collect the following:
- Your name and the name of your company or organisation
- Your email address and telephone number
- Details of the service you are enquiring about and any message you choose to include
Information Collected Automatically
When you visit this website, certain data is collected automatically by our servers and analytics tools:
- IP address and approximate geographic location (country or city level)
- Browser type, operating system, and screen resolution
- Pages visited, time spent on each page, and navigation path
- Referral source (the website or search query that brought you here)
Legal Basis for Processing
| Data Type | Legal Basis (PDPA) |
|---|---|
| Contact form submissions | Consent (Section 19) |
| Service delivery data | Contract performance (Section 24(3)) |
| Website analytics | Legitimate interest (Section 24(5)) |
| Legal obligations | Legal compliance (Section 24(6)) |
Data Retention
We retain personal data only for as long as necessary:
- Enquiry form data is held for up to 24 months from the date of submission
- Client service records are retained for 5 years from project completion, as required for tax and legal purposes under Thai law
- Analytics data is aggregated and anonymised after 14 months
3. How We Use Your Data
Personal information collected through this website is used for specific, limited purposes:
Responding to Enquiries
To read and reply to messages submitted through our contact form, and to follow up if you have indicated interest in a particular service.
Delivering Contracted Services
When you engage us for a Transparent Review, Framed Integration, or Clear-View Support, your information is used to plan, deliver, and document that work.
Improving Our Website
Aggregated analytics data helps us understand which pages are most useful and where visitors encounter difficulties. This data is reviewed in aggregate form only.
Legal and Compliance Obligations
We may be required to retain or disclose certain records under Thai law, including tax regulations and accounting requirements.
Marketing communications: We do not send unsolicited marketing emails. If you have enquired about our services and would find occasional updates useful, we will ask your permission separately before sending them. You may withdraw that permission at any time.
4. Data Protection Measures
We apply reasonable and proportionate technical and organisational measures to protect personal information from unauthorised access, loss, or disclosure.
Encrypted Transmission
All data submitted through this website is transmitted over HTTPS using TLS encryption.
Secure Storage
Data is stored on servers located in Thailand, protected by access controls and regular security review.
Access Controls
Only staff with a direct business need may access personal data. Access is logged and reviewed.
Breach Notification
In the event of a data breach affecting your personal information, we will notify you and the PDPC within the timeframes required by Thai law.
While we take these precautions seriously, no method of transmission over the internet is entirely without risk. We encourage you to contact us by phone if you need to share particularly sensitive information.
6. Your Rights
Under Thailand's PDPA, and as a matter of our own commitment to fairness, you hold the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Right to Access
You may request a copy of the personal data we hold about you and information on how it is used.
Right to Rectification
If any data we hold is inaccurate or incomplete, you may ask us to correct it.
Right to Erasure
You may ask us to delete your personal data where there is no longer a lawful basis for us to hold it.
Right to Portability
You may request your data in a structured, commonly used format for transfer to another organisation.
Right to Object
You may object to processing based on legitimate interest, including any use for marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting any prior processing.
Supervisory Authority: If you believe your rights have not been respected, you have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) at www.pdpc.or.th. We would, however, welcome the opportunity to address any concern directly before that step.
7. Third-Party Links
Our website may include links to third-party websites — for example, documentation pages, industry resources, or the map service used on our contact page. These sites operate independently and are governed by their own privacy policies.
We are not responsible for the privacy practices of any external site and encourage you to review the relevant policy before submitting any personal information elsewhere. The presence of a link does not constitute endorsement.
8. Children's Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that we have received data from a minor without appropriate parental consent, we will promptly delete it. If you believe this has occurred, please contact us at [email protected].
9. Policy Updates
We may update this Privacy Policy from time to time as our services change or as legal requirements are revised. When we do, we will update the "Last Updated" date at the top of this page.
For material changes — those that substantially affect your rights or how we handle your data — we will place a visible notice on the homepage for at least 30 days.
Continued use of this website after changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your data rights, please contact us using the details below. We aim to respond to all data-related requests within 30 days.
Data Controller
Anong Digital
91 Sathon Tai Road
Yan Nawa, Bangkok 10120
Thailand